Refund & Return Policy
At Vantixo, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.
7-Day Return Policy
Customers may request a return within 7 days of receiving their order.
Return Eligibility
To qualify for a return:
- The item must be unused.
- The item must be in its original condition.
- The item must be returned in its original packaging.
- The return request must be submitted within 7 days of delivery.
Non-Returnable Items
Returns will not be accepted if:
- The product has been used.
- The product is damaged due to customer misuse.
- The original packaging is missing.
- The return request is made after the 7-day return period.
Refund Process
After we receive the returned product, our team will inspect it to ensure it meets our return requirements.
If the return is approved, your refund will be issued to the same payment method used for the original purchase.
Refunds are processed after successful inspection and approval of the returned item.
Return Shipping
Customers are responsible for safely returning the item to us unless the product received was damaged or incorrect.
Contact Us
For return or refund inquiries, please contact:
We will be happy to assist you.